At Diademluxe, managed by Sweetspark Solution Private Limited, protecting your privacy is our highest priority. We process your personal details with care, transparency, and accountability. Any information you provide is collected solely to offer a safe, seamless, and reliable shopping experience.
In this policy, “we,” “our,” and “us” refer to Sweetspark Solution Private Limited, while “you,” “your,” “user,” or “users” signify individuals browsing or making purchases on Diademluxe. This Privacy Policy explains how we gather, utilize, and safeguard your data. By continuing to use our website, you agree to these terms. If you do not agree, we recommend discontinuing use of our services.
Information We Collect
To deliver a smooth and personalized experience, we may gather the following categories of data:
Personal Information:
Your full name, phone number, and email address
Billing and shipping addresses
Payment information needed to complete transactions
Browsing & Interaction Data:
Purchase history, saved preferences, and user activity
Navigation patterns across product listings and features
Technical & Device Information:
IP address, browser details, and device specifics
Location details (if granted permission)
Usage behavior to enhance site performance and security
Cookies & Tracking Tools:
Features to improve your browsing experience
Mechanisms to help you find relevant items effortlessly
How We Use Your Information
The details collected are used strictly for lawful business reasons, such as:
Order Fulfillment & Assistance: To complete transactions and respond to your requests
Personalized Experience: To provide product suggestions and a smooth browsing journey
Updates & Offers: To send notifications, promotions, or marketing (only with your approval)
Fraud & Security: To identify, stop, and prevent fraudulent or unauthorized actions
Compliance Purposes: To meet obligations under applicable laws and regulations
Sharing Your Information
We do not trade or sell your personal details. Disclosure occurs only under the following circumstances:
With legal agencies if required by law, investigation, or fraud-prevention regulations
With business partners where necessary for services, under confidentiality safeguards
Cookies and Tracking Technologies
We utilize cookies, pixels, and similar technologies to enhance navigation, analyze visitor behavior, and present customized content. You may configure your browser settings to enable or block cookies at any time.
Data Storage and Security
Your information is secured using industry-standard methods including SSL encryption, protected servers, and restricted access controls. Although we adopt robust practices, no digital storage method can guarantee complete security.
Data Retention Period
We keep your personal information for a duration of 8 to 12 months following your last activity on our platform, unless legal, regulatory, or tax obligations require extended retention.
Your Rights and Choices
You maintain full rights over the data you provide. These include:
Right to access or update your personal details
Right to request deletion of your information (where legally permissible)
Right to opt-out of receiving promotional or marketing content
Right to control cookies directly through browser settings
Children’s Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly gather personal details from children. If we discover such data has been collected, it will be erased promptly.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Any revisions will be published on this page. Continued use of our services after changes are posted signifies your acceptance of the revised terms. For any concerns regarding such updates, please contact us at sweetsparksolutionpvtltd@gmail.com.
Consent
By visiting and using Diademluxe, you grant consent to the collection, use, and limited sharing of your personal data in alignment with this Privacy Policy.
Contact Us
For questions, issues, or requests regarding this Privacy Policy or the way we handle your personal data, you may reach us at: sweetsparksolutionpvtltd@gmail.com
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