Welcome to Diademluxe, managed by Sweetspark Solution Private Limited. Our platform is created to offer you curated fashion selections while maintaining secure transactions and responsible handling of your personal details.
Throughout this document, “we,” “us,” and “our” indicate Sweetspark Solution Private Limited, while “you,” “your,” and “users” refer to individuals accessing or shopping on Diademluxe. By using or purchasing through our platform, you agree to these terms. If you do not consent, we recommend discontinuing use of the website.
Acceptance of Terms
By browsing or purchasing through Diademluxe, you agree to follow these Terms and Conditions. Sweetspark Solution Private Limited may update or revise these terms at any point without prior notice. Continued use of the platform after updates implies your acceptance of the modified terms. If you cannot comply, you should stop using the website.
Eligibility to Use the Website
To access our services and place valid orders, you must:
Be at least 18 years of age or use the site under parental/guardian supervision.
Possess the legal capacity to enter binding contracts as per applicable laws.
We reserve the right to refuse service, terminate accounts, or cancel orders if these eligibility requirements are not met.
Account Registration
Certain services may require creating an account. By registering, you agree to:
Provide accurate, updated, and complete personal information.
Keep your account login details confidential and secure.
Inform us immediately of any unauthorized account use.
We are not responsible for losses or damages resulting from failure to protect your login details.
User Responsibilities
As a user of Diademluxe, you agree to:
Use the platform legally and only for personal purposes.
Not interfere with the site’s functionality or security.
Avoid attempting unauthorized access to systems, databases, or other accounts.
Refrain from uploading harmful, illegal, or offensive material.
Not submit fraudulent, misleading, or false orders.
Breach of these responsibilities may result in suspension or permanent termination of your account.
Product Information and Availability
We make every effort to provide accurate product details, prices, images, and stock availability. However:
Colors may slightly vary due to lighting and screen settings.
Stock availability is confirmed only at checkout.
We may update details, restrict quantities, or discontinue items without prior notice.
Orders may be canceled if discrepancies or stock shortages occur.
Orders & Payments
Product prices are subject to change at any time without notice. In case of pricing errors, we reserve the right to cancel or refuse orders, even if payment has been processed or an order confirmation issued.
Payments can be made through accepted methods at checkout, including credit/debit cards, UPI, digital wallets, and net banking.
By placing an order, you confirm the accuracy and authorization of billing and payment details. Fraudulent or suspicious activity may lead to delays, investigation, or cancellation. Order confirmations acknowledge receipt but are not final acceptance until verified and shipped.
Intellectual Property Rights
All content on the site—including logos, text, product images, graphics, software, and layouts—belongs exclusively to Diademluxe or its licensors and is protected under intellectual property laws.
You may not copy, distribute, reproduce, or exploit the content for commercial purposes without prior written approval. Unauthorized use may result in legal consequences.
Use of Website Content
Content provided on the site is intended for personal and non-commercial use. You may print or download materials for personal reference. Commercial or unauthorized use of content is strictly prohibited.
Prohibited Activities
You agree not to:
Upload viruses, malware, or harmful files.
Intentionally disrupt, damage, or overload the website.
Use bots, crawlers, or automated tools to extract data.
Submit false, inaccurate, or unauthorized information.
Post offensive, defamatory, or obscene content.
Violate any applicable local, national, or international laws.
We reserve the right to pursue legal action for prohibited or harmful activities.
Privacy Policy Reference
Your use of this platform is also governed by our Privacy Policy, which outlines how your information is collected, stored, and safeguarded.
Limitation of Liability
To the maximum extent allowed by law, Diademluxe will not be liable for indirect, incidental, or consequential damages arising from the use of, or inability to use, the website or its services, even if potential risks were communicated.
Indemnification
You agree to indemnify, defend, and hold harmless Diademluxe, its employees, affiliates, and partners from any claims, damages, expenses, or liabilities arising from your breach of these terms or misuse of the platform.
Disclaimer of Warranties
The website and its content are provided “as is” and “as available,” without any express or implied warranties. We do not guarantee uninterrupted, error-free, or entirely secure operation of the platform.
Force Majeure Clause
We are not responsible for delays or failure to fulfill obligations due to circumstances outside our reasonable control, including natural disasters, strikes, pandemics, wars, technical failures, or communication breakdowns.
Governing Law and Jurisdiction
These Terms and Conditions are governed by Indian law. Any disputes will fall under the exclusive jurisdiction of courts in India.
Dispute Resolution
We strive to resolve concerns fairly and quickly. For disputes, claims, or complaints, please contact our support team at sweetsparksolutionpvtltd@gmail.com for informal resolution. By using the site, you agree to follow this process.
Termination of Access
We may suspend or terminate your access without prior notice if we find violations of these terms or any harmful, unlawful, or unauthorized activities.
Changes to Terms and Conditions
We may update or modify these Terms at any time. Continued use of the site after changes signifies your acceptance of the revised terms.
Contact Information
For any queries, concerns, or feedback regarding these Terms and Conditions, please contact us at: sweetsparksolutionpvtltd@gmail.com
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